All Collections
Recording failed to start
Recording failed to start

What to do if the Windows recorder displays "recording failed to start"

Ryan Schroeder avatar
Written by Ryan Schroeder
Updated over a week ago

If you are experiencing a message when you launch the Windows recorder and press record that says the recording failed to start, here are a few tips:

  1. Close out of the recorder, go to, click Record. Sometimes a fresh launch from the app will work.

  2. Re-download the recorder. To do this, right-click on the Record button in the app. Choose "Download screen recorder."

  3. If you are running Windows 10 N or NK edition, Install Microsoft Media Feature Pack. Go to It includes a module that our recorder relies on to work and isn't installed by default on some Windows installations after the media feature pack is installed, try launching and starting a recording. if that doesn't work, try re-installing the recorder one more time.

If you are still having issues, reach out in the in-app chat or email

Did this answer your question?