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Video Access Error

This video is no longer available. The account that owns this video has been deactivated.

Ryan Schroeder avatar
Written by Ryan Schroeder
Updated over 5 years ago

If you see the following errors on a video or GIF you are trying to access, that means the account that owns the video has let their subscription lapse.ย 

  • This video is no longer available

  • The account that owns this content has been deactivated.

To reactivate the video, the account owner needs to enter in his or her payment information in Account Settings in VidGrid.
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The account will be re-activated when the payment is verified. If you need the video re-activated immediately, please reach out via in-app chat or email us at support@vidgrid.com

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