VidGrid currently supports the ability for users to upload videos that are on a personal computer to their online VidGrid account. In order for your video to process correctly, please make sure the video is in one of the following formats:
Video File Types:
Audio File Types:.mp3
If you have the correct file type and are still experiencing issues, please reach out in the in-app chat or contact your account manager. Please note that some uploads may take longer than others.